This privacy policy explains your privacy rights and outlines our practices regarding the collection, use, and sharing of your information when you use our service. It also details how the law protects you. We use your personal information to provide and improve the service. By using the service, you agree to the collection and use of information by this policy.
Interpretation
Words with initial capital letters have specific meanings as defined below. These definitions apply whether the words are used in singular or plural form.
Definitions
- Account: A unique account created for you to access our service or parts of it.
- Affiliate: An entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares or voting rights.
- Company: Refers to Helphindi (also “We,” “Us,” or “Our”).
- Cookies: Small files placed on your device by a website, containing details of your browsing history.
- Country: Refers to Maharashtra, India.
- Device: Any device that can access the service, such as a computer, smartphone, or tablet.
- Personal Data: Any information about a specific, identifiable person.
- Service: Refers to the website Helphindi, accessible at https://helphindi.net/.
- Service Provider: Any person or company that processes data on behalf of the company.
- Usage Data: Data collected automatically, either generated by the use of the service or from the service infrastructure itself (e.g., the duration of a page visit).
- You: Refers to the individual accessing the service or the company or other legal entity on behalf of which such individual is accessing the service.
Information We Collect
Personal Data
We may ask for certain personal information to contact or identify you, including but not limited to:
- Email address
Usage Data
Usage Data is collected automatically when you use the service. This may include:
- Your device’s Internet Protocol (IP) address
- Browser type and version
- Pages you visit on our service
- The time and date of your visit
- Time spent on those pages
- Unique device identifiers
- Other diagnostic data
We may also collect information when you access the service via a mobile device, such as:
- Mobile device type
- Unique ID of your mobile device
- Mobile device IP address
- Mobile operating system
- Type of mobile internet browser
- Other diagnostic data
Tracking Technologies and Cookies
We use cookies and similar tracking technologies to track activity on our service and store certain information. Technologies we may use include:
- Cookies: Small files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our service may not function properly if you disable cookies.
- Web Beacons: Small electronic files that permit the company to count users who have visited those pages or opened an email, and for other related website statistics.
We use both session and persistent cookies for various purposes:
- Necessary Cookies: Essential for providing you with services available through the website.
- Cookies Policy / Notice Acceptance Cookies: Determine whether users have accepted the use of cookies on the website.
- Functionality Cookies: Allow us to remember choices you make when you use the website, like remembering your login details or language preference.
Use of Your Data
We may use personal data for the following purposes:
- To provide and maintain our service
- To manage your account: Manage your registration as a user of the service.
- For the performance of a contract: Fulfill the contract for the products, services, or items you have purchased.
- To contact you: Contact you by email, telephone, SMS, or other forms of electronic communication.
- To provide you with news and general information about goods and services that we offer similar to those you have already purchased or enquired about.
- To manage your requests
- For business transfers: In the event of a merger, sale, or transfer of assets, your data may be transferred.
- For other purposes: We may use your information for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our service, products, and your experience.
Retention of Your Data
We will retain your data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Transfer of Your Data
Your information, including personal data, is processed at the company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. Your consent to this privacy policy followed by submitting such information represents your agreement to that transfer. The company will take all steps reasonably necessary to ensure that your data is treated securely and by this privacy policy.
Delete Your Data
You have the right to delete or request that we assist in deleting the personal data that we have collected about you. You may update, amend, or delete your information anytime by signing in and visiting the account settings section. Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.
